1. Processing Time:

• All orders are processed within 2-4 business days.

• Orders placed before 12 PM GMT will be processed within 2 business days. Orders placed after 12 PM GMT or on weekends/holidays will be processed the next business day.

• During high-volume periods, processing times may be slightly delayed. We will notify you of any significant delays.

2. Shipping Rates & Delivery Estimates:

• Standard Shipping: £7.99 – Delivery within 6-10 business days.

• Express Shipping: £15.99 – Delivery within 2-4 business days.

• Free Shipping: Available on orders over £100 – Delivery within 6-10 business days.

3. Shipping Carriers:

• We use Royal Mail, DPD, and other trusted courier services to ensure reliable delivery.

4. Shipping Confirmation & Tracking:

• You will receive a shipping confirmation email with a tracking number once your order has been dispatched.

• Use the tracking number to monitor your delivery status.

5. Shipping Restrictions:

• We currently ship within the UK only.

• We do not ship to PO Boxes or military addresses.

6. Delivery Issues:

• If your package is delayed, lost, or arrives damaged, please contact our customer service team at info@christophertaylorart.com within 7 days of the expected delivery date. We will assist you in resolving the issue.

7. Address Accuracy:

• Please ensure your shipping address is correct at checkout. We are not responsible for delays or lost packages due to incorrect addresses.

8. Changes & Cancellations:

• Orders can be changed or cancelled within 1 hour of purchase. After that, we cannot guarantee changes before the order is processed.

9. Returns & Refunds:

• If you need to return an item, please refer to our Returns Policy for instructions. Shipping costs are non-refundable.

10. Contact Information:

• For any questions or concerns about your shipment, please contact us at info@christophertaylorart.com.

Thank you for shopping with us! We strive to provide a smooth and efficient shipping experience for all our customers.